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FAQs

Here, you'll find answers to some of the most commonly asked questions about our products, services, and policies. We’ve compiled this list to help you quickly find the you need. If you have a question that isn’t covered here, feel free to reach out to our support team for assistance

The National Fire Protection Agency ( NFPA ) recommends a yearly inspection with cleaning and repairs done as necessary. Free-standing wood stoves & fireplace inserts used to heat the home should be inspected and cleaned every year. Regular open fireplaces need to be maintained and cleaned on a consistent basis as well. Usually a cleaning is needed for every cord of wood burned.
It usually takes about an hour to clean most masonry chimneys, including the setup of tarps, vacuums, and tools. We guarantee absolutely No Mess in your home.
Pre-fab fireplaces typically take about 35–45 minutes.
Inserts and free-standing wood stoves can take from 1-3 hours, depending on how often they are cleaned, the type of wood burned, and the way the stove is operated.
Service Rates:
Level 1 Inspections Only: (Call for price) (for more information on Inspection Levels, Click here)
To clean a brick or masonry chimney: (call for price) includes Level 1 inspection (for inserts/wood stoves, see pricing below).
  • Clean Pre-fab fireplace (harddie Plank, Wood or vinyl siding type product on outside of chimney): (call for price) includes a Level 1 inspection.
  • Wood-stoves and inserts cleaning starti
  • ng at: (call for price) includes Level 1 inspection
    we remove the stove, insert itclean chimney, reinstall it, and clean inside of woodstove insert
  • Wood Stove/Insert Removal and disposal: (call for price) (removal) (call for price) (cleaning) This includes: cleaning the chimney and removing the stove at same time. (we can leave the stove or take it to a recycling facility.) let us know in advance.
  • Dryer vent cleanings start at (call for price) for most 2-3-story homes.
  • Firebox Back Wall removal and rebuild starts at (call for price). Side walls start at (call for price).
  • Water repellent treatments have to be quoted on an individual basis. We will be happy to come by and look at your chimney, Just give us a call.
  • Hook up gas logs in the fireplace with an existing gas line. (call for price) (1 hour minimum) + parts.
     
  • Remove gas logs in the fireplace and cap line if needed (call for price) (1 hour minimum) + parts.
  • Replacing chase cover on pre-fab chimney is quoted on an individual basis depending on material and height and size of chimney top. cost of additional repairs are estimated on a per-project basis. (Call for a free quote on chase top.)
  • Prices for chimney caps are figured based on size of chimney, number of flues to cover, and materials wanted. We carry Stainless steel and copper, both with lifetime warranty.
We clean most chimneys from inside the home. Upon entering your home we are careful to find the best way for us to get equipment and personal in and out of your home. We need some space in front of the fireplace to spread out the 9 x 12 ft tarp that covers the carpet and hearth. “Special Stuff” on the mantel or walls above the fireplace is safe. If you want to remove items on the mantel please do. We set up all needed tools and our special chimney vacuum to aid in dust control. We wear coveralls, gloves and a respirator if needed to protect us from creosote dust and ash in the chimney. We assess the chimney’s condition noting any problems and proceed with cleaning.
We start by removing the grates and any ash from the firebox. The walls and damper blade  are brushed with a hand brush to remove any soot and creosote from this area. 
We remove the damper blade and handle (if possible) to check for rust and missing parts. While cleaning the firebox area we are checking for cracks in brick and missing or severely eroded mortar joints.

On “Pre-fab” models fireplaces we are checking for cracks in the back and side refectory panels in the firebox. Some hairline cracks are acceptable and a part of normal operations, however we are looking for larger cracks and gaps that will allow fire to reach the metal box enclosure of the fireplace. This can cause damage to the firebox making it unsafe for use. These panels are replaceable so do not fear. We can most likely find and replace old damaged panels making your fireplace usable again.  
On masonry chimneys we reach up inside the smoke chamber area with a hand brush to clean the breast area and the sides where the larger brush misses.
 
Next, we insert a brush attached to a flexible fiberglass rod and clean the upper smoke chamber area. The brush is pushed up into the flue, working in a scrubbing motion with sections of fiberglass rods added until the brush exits the top of the chimney. 
The process is reversed, and the liner is checked for cracks, gaps and missing joints using a spotlight. We clean off debris that has fallen onto the smoke shelf, the damper blade, handle and cotter pin is put back in place and dust is swept out of the firebox. We vacuum off the hearth, remove all equipment and tarp from your house, complete the invoice, get payment for the amount due, thank you for the business, sprinkle some good luck around and look forward to the next customer’s dirty chimney. The whole process takes about 1 hour, more or less depending on conditions and such.
Yes, we carry stainless steel and copper kidney caps that carry a lifetime guarantee. A cap will keep out animals, leaves, twigs, and rain. Rain entering from the uncovered top does most of the damage to a chimney by getting into the mortar joints inside the firebox, causing them to become weak and deteriorate. The single flue chimney cap starts at (call for price) installed and is priced according to size. Multi-flue caps (covering more than one flue) start at (call for price) installed and go up depending on the size wanted. Custom caps are priced according to size and material used (i.e., stainless steel or copper).  Call 419-508-9979 for more information.
YES. We repair fireboxes, replace lost or damaged damper blades or install top mount dampers if a replacement blade is not available. We also repair crowns, replace rusted chase covers, install chimney caps, and apply water repellent treatment to chimneys. If you are having problems with your chimney, we can most likely find a workable solution. Call us at (419-508-9979) , We want to help!
Pre-fab fireplaces have a metal chase top to prevent water from entering the interior of the chimney structure. The chase top is usually made of cheap galvanised sheet metal. Over the years, the metal coating wears off from the sun, rain, and other forces. Most tops have a low spot that holds water as well. When you get pine straw and leaves blowing around, some are bound to get stuck in the water that has collected during rain, snow, and ice storms. Pine straw and certain leaves are very acidic when they are decomposing, especially when sitting in water. The acid breaks down the galvanised coating, and you soon get bare metal. 
After a while, the metal starts to rust, and when water runs off the top during a rain, it carries the rust down the side of your beautiful siding, causing a stain that gets bigger over time. You may even hear water dripping on the inside of Chase after a rain event as the rust has pitted the metal, allowing water to seep through. Then you know you have a problem. The rust stains on the outside of the chimney are the first clue, as it can take several months for the metal to pit enough for water to seep through. The time to act is when you first notice rust stains, not when you hear water dripping.
The best way to fix the problem is to remove the old, rusted chimney chase top and replace it with a new one. We use and recommend stainless steel for its strength and ability to resist rust.
Oh, another thing: the stainless steel top has a lifetime warranty against rust, corrosion, and many other defects. 
To get a cost estimate, call us at (419-508-9979). Also, remember that stainless steel is a good selling point in the future and good peace of mind today.
Currently, most masonry chimneys are built with terra-cotta clay tiles stacked and mortared inside the brick structure. These tiles serve as a gas-tight and heat-resistant insulator against the masonry structure. Without a liner, or with cracked and damaged liners, there would be heat transfer or actual seepage through the brick and mortar. A liner is a stainless steel tube inserted into a chimney to draft a furnace, wood stove or fireplace. The appliance will vent through that stainless pipe and use the existing chimney structure as an encasement. New liners are gas tight systems insulated for highest efficiency. This system can solve most drafting and safety issues of chimney fire damaged or older unlined chimney flues. For more info about chimney liners at Chimney Safety Institute (https://www.csia.org/chimney_liners.html)
Most dryer vents should be cleaned at least every 1–2 years. This depends on the length of your vent, how many turns, and how often the dryer is used every week. Dryers that have short vents and little usage may be able to go longer than normal before being cleaned. On the other hand, if you have a large family and/or are constantly running the washer and dryer, then you might need to have a dryer vent cleaned yearly. Cleaning the dryer vent can help prevent the possibility of a fire in your house or dangerous carbon monoxide gas buildup in the case of a gas dryer, plus it can save you money on electricity or gas costs. A clean vent pipe allows the dryer to move the proper amount of air through the system, taking the humidity out of the clothes caused by the heating of gas burners or electric elements in your dryer, thus allowing your clothes to dry quicker with less energy consumed. Take time to notice if your dryer is running longer with the same amount of clothes; it may be time to have the vent cleaned. And, with all the talk about power shortages, we all must do our part and make sure all our appliances are operating at peak efficiency. We often see the white vinyl vent coming out the back of 60% of the dryers we service. This type of vent pipe is very highly flammable and causes dangerous fumes when burned. If the lint catches fire while the dryer is running, it can blow flames into the vent pipe, catching the vinyl connector between the dryer and wall on fire. It can also blow flaming balls of lint around in the area where the dryer sits and behind the sheetrock behind the dryer, which causes the fire to spread faster. Hopefully, you catch it soon enough and the fire department gets there in time to keep the damage to a minimum. The washer/dryer area is one place we recommend putting a smoke detector to give an early warning about smoke or fire in this area and having a good ABC-type fire extinguisher in that area handy in case you need one quickly. That can be the difference between knocking down a small fire or having the house burn down. We can replace the old vinyl dryer vent material with the new flame-resistant silver UL-listed flex. Pricing for dryer vent cleaning starts at (call for price) for a one-story house with the dryer venting down under the floor and (call for price) for a two-story with the dryer up stairs and venting out high. This includes up to 25 feet of vent. In addition, we are equipped to completely replace an old, unsafe dryer vent with new sheet metal vents or metal flexible vents, where needed in most cases. Call AAA Chimney Service at (419-508-9979) today and get your dryer vent system serviced and cleaned.
The quickest way to tell is by the chimney outside. If it’s covered in wood or vinyl siding like the house it is most likely a pre-fab. Pre-fab fireplaces are installed on site from UL listed components made in a factory, while a masonry chimney is constructed on site by brick masons.  A pre-fab chimney has a metal pipe flue to vent smoke out of the house. Pre-fabs are smaller and some have blowers built in. All pre-fab fireplaces are UL listed. The pre-fab chimney is encased in a wood chase covered by a metal cap to prevent water and provided with a termination cap on top. A masonry/brick chimney is built on site using brick and terra cotta tile for liners and is more expensive to build to maintain. Most masonry chimneys do not have chimney caps installed allowing water and animals to get inside the structure and sometimes inside your house. A pre-fab fireplace can be removed if damaged and replaced with a new unit for less cost than a masonry chimney. Pre-fab fireplaces are not any more or less safe than masonry fireplaces. They are just different. But both will help keep you warm and they are romantic! Call for more info at 419-508-9979
There are several different types of gas logs. We deal with the most popular types, vented and non vented or heating logs. The differences between these two log sets is very technical. But to boil it down, Vented type logs can only be used in fireplaces with a working chimneys that meet current codes. The damper is locked open upon installation and must be kept open when burning. Placement of the logs can be changed to make the fire look different. The flame has a more orange look and soot is more prevalent in the chimney. A chimney cap is HIGHLY recommended when using either type of log set to prevent water and other debris from falling on the log set. Water can rust the burner, grate and also damage the logs in a short amount of time.
Non vented logs can be used in firebox, when approved, with or without a chimney flue and still meet current building codes. The damper (if there is one) is only cracked open (1/4″ to 3/8″) allowing most of the heat to enter the living space. If you are using a vent free fireplace a window needs to be cracked open during use to allow for fresh air into the home.  Once vent-free logs are set up they must stay in this configuration throughout their life. The flame is more blue with yellow tips and these logs produce no soot. In some cases they don’t look that great in the fireplace. However, most of the newer models have come a long way in the looks department.
The white stains or powder-like material is often the result of water penetration of the chimney. During a rain, snow, or ice storm water is absorbed by the brick and mortar crown. In the case of snow or ice storms the freeze thaw cycles can enlarge the cracks on the top of the chimney mortar crown allowing water to enter the structure this way. The chimney will soon saturate with water. As the chimney dries, lime and salts from brick and mortar are pushed out of the pores of the chimney. Wood in contact with a chimney can also absorb water, and in most cases, start to rot. This is a common problem that we can help prevent. The cost of this service depends on many factors. Call us for more info or to schedule a visit.
The first step is a visual evaluation of the chimney crown, mortar joints, and flashing. Often, we find the crown has cracks caused by the shrinkage of the mortar during construction. These start out as hairline cracks but get bigger over the years from freeze-thaw cycles and the natural expansion-contraction that occurs during the spring & summer seasons. If the chimney has darkened from mould and mildew, we recommend cleaning the surface of the brick with a power washer. This opens the pores of the brick and cleans off mould and mildew deposits. We apply a layer of masonry coating to the mortar crown, sealing the cracks while remaining flexible to allow for expansion-contraction cycles. Afterwards, apply a water repellent product with a low-pressure sprayer. Both products have a 10-year warranty, and we have confidence in their ability to perform as stated.
Yes, we have a great source where we can provide high-temperature tempered glass for fireplace doors. We need the length, width, and thickness of the glass, as well as whether the glass is enclosed in a full frame or has exposed edges. The turnaround time is 7–10 days.
We can also get super-high-temperature ceramic glass, especially for wood stove inserts and free-standing models.
Because that is exactly what we are-Professionals. Chimney sweeping is a very straightforward, simple maintenance process, but there are aspects of chimneys and venting systems that are very technical. Ongoing training is needed to provide accurate evaluation reports and building codes are always changing. We keep up to date with the latest changes in our industry and code changes at the state level. We carry business liability insurance and we are bonded for your protection. Call us for more info or to schedule an appointment 419-508-9979
The chimney swift, a colony bird from South America, spends the summer in your chimney nesting, raising their young and getting ready for the long flight back to the forests of Peru. Chimney Swifts on average eat several times their weight in flying bugs such as mosquitoes. Being a colony bird they will return to the same chimney they hatched in each year. We start seeing the birds in this area mid to late April. They stay until mid Sept and are usually gone by the first cold snap. We like to wait until the birds are gone or between nesting activities to put out the “No Vacancy” sign. These birds can have 1-2 nests a year depending on weather and other factors. The hatching period usually lasts 4-5 weeks with a 1-2 week period between hatchings. We recommend cleaning the chimney to remove the bird debris and any flammable material that may be in the chimney area. Next step is to install a stainless steel chimney cap. This will prevent birds, squirrels and other animals from entering the chimney along with rain and leaves. From then on your bird and small animal problem is solved and you are the hero. So, make that call today to schedule your appointment. 419-508-9979.
We can give you the names of past customers, realtors and property management company’s we have performed chimney services for in the past if you desire. Please call and let us know in advance. We will be happy to let you hear all the nice things our customers are saying about us!
We provide quality service in all of Northwest Ohio and Southeast Michigan. For other areas not listed please call and enquire. Call 419-508-9979.
We do it on a case-by-case basis; please call 419-508-9979.
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